Frequently Asked Questions
Everything you need to know about bringing Koorsi & Company into your home.
What materials are used in Koorsi & Company furniture?
We pride ourselves on using premium, sustainably sourced hardwoods, high-density foams, and performance fabrics designed to withstand the rigors of daily life while maintaining an elegant aesthetic.
How long will it take for my order to arrive?
Standard in-stock items typically ship within 3-5 business days. For custom upholstery or handcrafted wood pieces, please allow 8-12 weeks for production and delivery.
Do you offer white-glove delivery service?
Yes, we offer premium white-glove delivery for all large furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We accept returns on non-custom items within 30 days of delivery. Items must be in original condition. Please note that custom-made pieces are final sale and cannot be returned.
How do I care for my Koorsi furniture?
We recommend dusting wood surfaces with a soft, dry cloth and vacuuming upholstery regularly. Specific care instructions for leather and specialty fabrics are included with your delivery and available on our website.
Do your products come with a warranty?
All Koorsi & Company furniture is backed by a limited 1-year warranty covering manufacturing defects in materials and workmanship to ensure your peace of mind.